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free shipping on us orders over $65.00 | we are experiencing delays Due to COVID19

FAQ's

WHO IS CAUSELEE?

We had a dream to shop with our heart, begin a conversation, and raise awareness. The wake-up moment for Causelee was the realization that this dream could be achieved all before breakfast, when we choose what to wear for the day.

Start a conversation today and raise awareness.

The Causelee store hosts an ever-growing inventory of apparel, and donates twenty percent of the net profit to select causes. Do more with your dollar. Show your community what you care about, start the conversation, and help support organizations that do the necessary work of our time.

 

WHY SHOULD I BUY FROM CAUSELEE?

When you buy a shirt at the mall, or from many major vendors, you will get what you paid for and all of the money you spent will go to the business you bought it from. When you buy apparel from Causelee, on the other hand, you will know that your purchase is doing more than just supporting big business. The causes you help support with your dollars are crucial to our world. Elephants, sea turtles, and animals across the planet are suffering due to human activity; the climate is in crisis—and you can help make a difference.

We believe every action begins with a thought, then a word. Don’t just think about making positive change in this world, do something about it. When you purchase apparel from Causelee, you support an important cause. Moreover, you show your community what you believe in. Wear what you believe in, start the conversation, and with every conversation there is the potential to make a change.

RETURNS & REFUNDS 

WHY CAUSELEE CAN NOT TAKE RETURNS or GIVE REFUNDS?

We are committed to benefiting our causes and partners. That means we contribute a large percentage of our profit 20% net profits or $7.00 on some special charitable offers.  This is the main reason we ask you to understand why we cannot take returns or refunds and all sales are final.

If you receive an error or damaged product, please contact us within 7 business days to receive store credit for the exchanged item:

IMPORTANT NOTE on Printed Clothing and Items:

Causelee offers special  promotional printed on clothing and items for charities that are made to order for each charity that are NOT eligible for Returns, Refunds or Exchanges (unless damaged in shipping) .  These items are marked as non-returnable/non-refundable/non-exchangeable in their product descriptions.

 

CAN I EXCHANGE MY APPAREL FOR ANOTHER SIZE?

Causelee offers a 7 day exchange policy for most of our products.  To be eligible for a exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

IMPORTANT NOTE on Printed Clothing and Items:

Causelee offers special  promotional printed on clothing and items for charities that are made to order for each charity that are NOT eligible for Returns, Refunds or Exchanges (unless damaged in shipping) .  These items are marked as non-returnable/non-refundable/non-exchangeable in their product descriptions.

To complete your exchange, please contact us at support@causelee.com.

 

IS YOUR WEBSITE SECURE?

Causelee uses the latest industry-standard SSL (secure sockets layer) encryption to protect your personal information. Please notice the small pad-lock icon in the locked position that will appear in the lower-right corner or upper-right corner of your browser during each of the pages of the checkout process.

 

WHAT IS YOUR PRIVACY POLICY?

Causelee will never sell or rent your personal information to any third party. Our full privacy policy is located here.

 

HOW MUCH DOES SHIPPING COST?

FREE SHIPPING IN USA ON ORDERS OVER 65.00

First Class Shipping Domestically in the US is $4.95, Canadian orders are $12.99 and shipping for all other international orders is $15.99. 

ON PRINTED ITEMS, Please allow 5- 7 business days for printing each personal item for your order and  processing, and up to 2-7 business days for shipping. Total of 7-14 days. Usually it takes less time depending on holidays. 

Domestic orders will arrive between 2-7 days after they ship, depending on your location. International orders can take 10-30 days to arrive, depending on shipping and customs.

ON REGULAR CLOTHING, Please allow 2-3 days to process and 3 - 7 days for shipping.Usually it takes less time depending on holidays.  

 

HOW MUCH DO YOU DONATE TO YOUR CAUSES?

Causelee donates 20% of the net profits from each purchase to various organizations.  While some of our products are special promotional items earmarked to benefit a single non-profit organization, the majority goes to several worthy causes.  No matter which organization is the recipient, 20% of the net profit from the item purchased goes to that designated organization.